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Terms & Conditions

1. SMS Terms & Conditions

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The SMS Terms & Conditions must either be included in the privacy policy or be a separate document altogether. If your website already has a dedicated "Terms and Conditions" page, this information should be added there, not within the privacy policy.

The SMS Terms & Conditions should include the following sections:
1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

 

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2- Types of SMS Communications:

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If you have consented to receive text messages from Sloan A Ellison Insurance Agency Inc, you may receive messages related to the following:

  • Account Notifications

  • Customer Care

  • Marketing

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Account Notification Example:  "Hi "Customer."  This is Sloan with Sloan A Ellison Insurance.  We noticed your bill came past due.  We are here to assist in any way.  Feel free to call if you would like our assistance.  Or you can go online or on the app to make your payment. Reply STOP to opt-out of SMS messaging.

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Customer Care Example:  "Hi "Customer."  This is Sloan with Sloan A Ellison Insurance.  Yes you do have full coverage on your Honda.  The comprehensive deductible is $500 and the Collision deductible is $500.  Please let us know if we can answer any more questions for you.  Reply STOP to opt-out of SMS messaging."

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Marketing Example:  "Hi "Customer."  This is Sloan with Sloan A Ellison Insurance. We have a great quote prepared based on the information you provided.  Would now be a good time to go over that?  You can reach me anytime at 801-307-4038.  Reply STOP to opt-out of SMS messaging"

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3- Message Frequency:


Message frequency may vary depending on the type of communication. For example, you may receive up to 3-5 SMS messages per week related to your account status, billing status, appointments, etc.

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4- Potential Fees for SMS Messaging:

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Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

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5- Opt-In Method:

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You may opt-in to receive SMS messages from Sloan A Ellison Insurance Agency Inc in the following ways:​

  • By submitting an online form

 

 

6- Opt-Out Method:

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You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

 

 

7- Help:

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If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at Contact Us.

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

 

 

8- Standard Messaging Disclosures:

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  • Message and data rates may apply.

  • You can opt out at any time by texting "STOP."

  • For assistance, text "HELP" or visit our Privacy Policy and Terms & Conditions pages.

  • Message frequency may vary

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